About Me
Craig D. Robins, Esq. New York Bankruptcy Attorney, Longisland bankruptcy attorney

“ Craig D. Robins, Esq., has been a practicing Long Island bankruptcy attorney for over twenty-four years ”

Craig D. Robins, Esq.

Credit

Six Reasons Why It’s a Tough Time for Debt Collection Attorneys

Posted on Wednesday (January 6, 2010) at 7:00 pm to Bankruptcy and Society
Chapter 7 Bankruptcy
Consumer Advice
Credit
Lawyer to Lawyer

Bankruptcy will stop Debt Collectors and Collection Law FirmsWritten by Craig D. Robins, Esq.
 
Although debt collection law firms are the fierce and hated adversaries of my Long Island bankruptcy clients, I have gotten to know several collection attorneys fairly well over the years.
 
Some of them are the same age as I am, and we started practicing at the same time, and were members of the same young attorney groups 25 years ago.  My practice happened to take me in the direction of helping consumers, whereas some of my colleagues ended up representing credit card companies.
 
Although my practice only helps consumers and business owners who have financial problems, I like to hear what it’s like on the other side — from those attorneys who actually pursue my clients before they have the opportunity to file for bankruptcy relief or achieve a negotiated settlement.
 
A Collection Attorney Colleague Recenty Confided In Me
 
My clients are always complaining about the unabated and aggressive pressure that bill collectors put on them, so it was interesting to have an informal chat with a collection attorney colleague who I’ve known for years and years.  He complained that those law firms who specialize in debt collection in New York are not exactly doing so well these days. 
 
He commented that his firm is facing the horrifying prospect of taking in millions of dollars in collection proceeds, but not making any profit whatsoever.
 
Here’s Why Bill Collectors and Collection Law Firms Will Have a Tough Time in 2010:
 
1.  Debt Collectors and Collections  are Under Greater Scrutiny.  It’s no secret that the entire debt collection business has come under great scrutiny during the past year as the result of some unscrupulous debt collection practices.  I’ve written extensively about this previously.  See:
 
 
2.  It’s Harder to Collect.  My colleague complained that he and his firm were working incredibly hard, yet not making much money.  Apparently, the economic pressures that are pushing more and more Long Island families to seek bankruptcy relief also mean that collection firms are having a much more difficult time collecting the amounts that they’ve collected in the past.
 
3.  Lenders and Their Collectors Are Paying the Price for Easy Credit.  One of the key reasons for the relatively low rate of collectability is that several years ago, banks and lenders were so loose with their credit policies and underwriting standards that they extended credit to too many consumers who weren’t credit-worthy.  That translates into greater difficulty collecting on delinquent accounts.
 
4.  Unemployed Debtors Mean No Funds for Creditors.  Many consumers do not have the funds to make any payment simply because they are unemployed.  Projections for continued unemployment mean continued difficulty into the new year with trying to collect.
 
5.  Changing Sentiment Against Banks, Bill Collectors and Collection Law Firms.  We now have a more consumer-friendly atmosphere in which courts tend to side with the consumer as opposed to the creditor.  In addition, there are always new debt collection laws and regulations, and the trend is to make it harder for the debt collector and easier for the consumer.
 
6.  BANKRUPTCY.  I saved the best for last.  Over a million and a half American consumers will probably file for bankruptcy in 2010, and most of them will be able to totally eliminate all credit card debts.  This is how my Long Island bankruptcy law firm and I will be helping many consumers in 2010.
 
 
 
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The Overdraft Trap: Banks Force Consumers Into Bankruptcy with Obscene Fees

Posted on Thursday (July 23, 2009) at 5:15 pm to Credit

Banks and credit card companies continue to beat up the public with unconscionable overdraft fees.
Written by Craig D. Robins, Esq.
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Squeez’em ‘till they’re dry – that’s what the banks are doing to consumers with soaring overdraft fees
 
Even though Congress and the Obama administration have been cracking down on banks that have fleeced the American public with abusive mortgage and credit card practices, the banks still continue to trap consumers with some outlandish fees.
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Banks and credit card companies continue to beat up the public with unconscionable overdraft fees      .

Over-limit fees” weren’t enough.  The banks have been charging even greater fees for what they euphemistically call the “courtesy overdraft fee” –  a fee the bank charges customers for being able to charge when they don’t immediately have the money available to pay.
 
Overdraft Fees Are Becoming Rampant
 
Overdraft fees are the single largest source of fees for banks.  This year, banks expect to earn an incredible $38 billion from overdraft fees, which is almost twice as much as the $20 billion they will earn from penalties such as late fees and over-limit fees.
 
ABC’s Nightline recently highlighted the problems with overdraft fees which are pushing consumers deeper into debt in our difficult economy.  USA Today also recently ran a cover story detailing the over-aggressive drive of banks to develop overdraft policies to milk the public.
 
How Overdraft Fees Work
 
A customer who already owes a balance fills up the gas tank, which purchase costs $30.  However, the typical bank then charges an overdraft fee of $35.  If the customer then makes a handful of other small charges the same day – say for a quick meal, some groceries and other incidentals, the fees for that one day will add up to $175 !!!  This relates to an annual interest rate that can exceed 5,000 percent.
 
Consequently, a typical consumer can be hit with fees in the many hundreds of dollars in a matter of days – fees which many consumers cannot afford to pay.
 
Some banks even engage in sneaky practices such as charging consumers before they overdraw by deducting a purchase when it is made, rather than when it clears.   This has the effect of pushing the account into the red even sooner.
 
With such excessive fees, it is no wonder that many consumers cannot pay them and are driven to file for bankruptcy relief.  In our Long Island bankruptcy practice, we see evidence of these outlandish fees on a daily basis. 
 
Legislators Are Being Forced to Introduce New Legislation to Curb Overdraft Fee Abuse
 
Our own Congresswoman from New York, Rep. Carolyn Maloney (D-NY), is currently proposing legislation which will require banks to get consumers’ permission to cover overdrafts, disclose APRs and pay transactions in a way that does not increase fees.
 
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Does a Credit Card Charge-Off Mean You’re Off the Hook?

Posted on Monday (July 13, 2009) at 4:21 pm to Chapter 7 Bankruptcy
Credit

When a credit card issuer is unable to collect on an account after a certain period of time, it is obligated to write the debt off its books as being uncollectible.  This is called charging-off the account. Written by Craig D. Robins, Esq.
  
Credit card companies wrote off a record amount of debt last month according to a recently-released report from Moody’s Credit Card Index.
 
The amount of Americans’ credit card balances that banks wrote off in May 2009 as being uncollectible increased to a whopping 10.6% of the total $900 billion in outstanding balances.  This is the highest charge-off rate in the twenty-year history of the index.
 
What is a Charge-Off?
 
 When a credit card issuer is unable to collect on an account after a certain period of time, it is obligated to write the debt off its books as being uncollectible.  This is called charging-off the account.  Sometimes this is reported on one’s credit report.
 
If Your Account is Charged Off, Does that Mean that the Bank Will Not Bother to Collect?
 
Absolutely not!  Charging-off is merely an accounting notation that the credit card company makes for the purposes of balancing its books and records. 
 
What typically happens is that the bank will sell the account to a collection company for about five or ten cents on the dollar.  That collection company will aggressively try to collect by calling you, harassing you, and eventually suing you.
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A charged-off account also remains on your credit report for the same period of time as any other delinquent account — seven years.
 
No Matter what company ends up owning your charged-off account, it is still a legal liability.  However, you can eliminate charged-off credit card debts with Chapter 7 bankruptcy, assuming that you are eligible.  You can also negotiate rather reasonable settlements with the holder of the account.  See Now May be the Time to Settle Debts with Your Credit Card Company.
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One thing is certain. — if you have many charged-off accounts, then you have a serious enough debt situation to warrant immediately meeting with a qualified Long Island attorney who can advise you as to your bankruptcy and debt negotiation options.
 
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Credit Card Reform Being Thrown Monkey Wrench by Some House Republicans

Posted on Wednesday (May 20, 2009) at 11:50 pm to Credit

Credit card reform is around the corner.  Long Island consumers will benefit.Written by Craig D. Robins, Esq.
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Yesterday I reported that the Senate overwhelming supported a new bill to overhaul anti-consumer credit card billing practices. (Credit Card Reform Is Around the Corner ). 
 
This afternoon, the House gave final approval to its bill which provides a new set of rules for credit card companies as Congress is racing to send President Obama the new legislation before the Memorial Day recess.
 
The support in the House (361-to-64) was almost as overwhelming as the Senate (90-to-5) which reflected the public anger over the abusive practices of credit card companies and banks which include sudden and unexplained interest rate increases and indecipherable terms.

Some House Republicans threw in a totally extraneous provision that would allow visitors to national parks and wildlife refuges to have loaded guns in those facilities if they were otherwise allowed to have the weapons.

Throwing in this measure, which has absolutely nothing to do with credit cards or consumer protection, is nothing less than a dirty trick to take advantage of popular legislation that the President is likely to sign.

“This is a dumb amendment, and Congress should be embarrassed that we have to vote on it,” said Representative Sam Farr, Democrat of California, about the gun provision.

In any event, it is likely the president will sign the credit reform law within the next few days.

 
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Credit Card Reform Is Around the Corner

Posted on Tuesday (May 19, 2009) at 11:37 pm to Credit

Consumers trapped by unjust credit card rules will greatly benefit under the proposed new lawby Craig D. Robins, Esq.
 
Many consumers have been virtually forced into bankruptcy by the unfair policies of credit card companies.  Because of new legislation, many of these unfair policies will become history.
 
 
The United States Senate voted today to put new restrictions on the entire credit card industry by passing a bill that will treat consumers more fairly.  The proposed law places new restrictions on credit card fees and interest rate policies.
 
The vote, which was 90 to 5, was overwhelmingly in favor of consumers.  It is much stronger than a version recently passed by the House.
 
As a Long Island bankruptcy lawyer, I see many clients who are caught up in a bad-debt situation because of the unfair and unjust ways the credit card companies have treated them.  Soon it will be good-bye to credit card provisions that double interest rates and penalize the average consumer who falls a little behind.
 
It is expected that the House and Senate bills will be reconciled very quickly as President Obama previously announced that he wanted to sign it before Memorial Day.
 
The following are the key protections that the bill will afford consumers.
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¶There are new restrictions on when credit card companies can increase the interest rate on balances you have already run up. The bill says that banks generally must wait until you are 60 days late in making the minimum payment before applying a penalty interest rate to your existing debt.

¶Card companies will have to give 45 days’ notice before raising their interest rates.

¶Banks must send out your bill no later than 21 days before the due date. 

¶If the card company gets your payment by 5 p.m. on the due date, it’s on time.  Also, no more late fees if the due date is a Sunday or holiday and your payment doesn’t arrive until a day later.

¶If you are paying different interest rates on the debt on a single card — one for a cash advance, another for a balance transfer and a third for new purchases. Now, when you make a payment over the minimum balance, banks will have to apply it to the highest-interest debt first.

¶Banks will need your permission before allowing you the “privilege” of spending more than your credit limit and paying a fat $39 fee for that privilege.

¶Students will find it more difficult to get a credit card. No one under 21 will be able to have a credit card unless a parent, legal guardian or spouse is the primary cardholder. However, students with their own income can submit proof and ask for an exception to the co-signer requirement.

 
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U.S. Consumers Can’t Pay Their Bills

Posted on Wednesday (March 18, 2009) at 12:30 am to Credit
Long Island Economy

Creditcard defaults reaching all-time highs 

U.S. credit card defaults rise to 20 year-high

Credit card defaults rose last month to their highest level in at least 20 years according to a report just issued by Reuters. This is just one additional indicator of the deepening recession.

American Express, the largest U.S. charge card company by sales volume, reported that its net charge-off rate rose to 8.70 percent in February from 8.30 percent in January. A “charge-off” means the company has written the debt off as a loss for accounting purposes.

Meanwhile, Citigroup — one of the largest issuers of MasterCard cards — reported that its default rate soared to 9.33 percent in February, from 6.95 percent a month earlier.

Some experts believe that there will be a continued deterioration. Trends in credit cards will get worse before they start getting better. Some analysts estimate credit card charge-offs could climb to between 9 and 10 percent this year from 6 to 7 percent at the end of 2008.

With so many consumers unable to pay their credit card debt, it is no surprise that bankruptcy filings have increased dramatically on Long Island. Bankruptcy permits consumers to discharge and eliminate credit card bills.

Credit card lenders are trying to protect themselves by tightening credit limits, raising standards, and closing accounts. They have also been slashing rewards, raising interest rates and increasing fees to cushion further losses.

 
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How to Get Your Credit Report for Free

Posted on Monday (March 9, 2009) at 11:45 pm to Consumer Advice
Credit

How to get a free copy of your credit reportWrittten by Craig D. Robins, Esq.

It’s a great idea to review your credit report on a regular basis. As a result of federal legislation several years ago, consumers can get a copy of their credit report for free.

CREDIT REPORTS. A credit report contains information about your consumer finance creditors, how you pay your bills, where you live, and whether there may be judgments against you. All credit reports are prepared by three national credit reporting bureaus — Equifax, Experian, and TransUnion.

GETTING A REPORT FROM US. We regularly obtain copies of credit reports for our Long Island bankruptcy clients. However, the reports we obtain are different than the reports that you can get for free. When we order a report, we can usually get it in a matter of minutes. The report that we get is a “three bureau merged report” consisting of all information from each of the three credit reporting bureaus — Equifax, Experian, and TransUnion. When we order a report for you, it becomes automatically linked to our bankruptcy petition computer program and makes preparing your petition quicker, more efficient and error-free. However, we have to pass on the cost of getting this report.

GETTING A REPORT FOR FREE. You can also get free individual reports. The Federal Credit Reporting Act (FRCA) requires each of the nationwide consumer reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months. To order your free annual report from one or all national consumer reporting companies, do one of the following:

1.  Visit www.annualcreditreport.com

2.  Call toll-free 877-322-8228; or

3.  Complete an Annual Credit Report Request Form and mail it to: Annual Credit Report Request Service, P. O. Box 105281, Atlanta, GA 30348-5281. The form can be obtained from ftc.gov/ credit.

 
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Universal Credit Card Default Affects Many Long Island Consumers

Posted on Thursday (January 22, 2009) at 9:07 pm to Credit

The universal default feature on many credit cards causes consumers to seek bankruptcy protectionWritten by Craig D. Robins, Esq.

“Universal Default” is when you are late with one credit card and because of this, another credit card that you are current with considers you to be in default on their card, and then doubles your interest rate.

The dreaded universal default language is buried deep in the complicated and small-print boiler-plate language in your credit card agreement. Very few consumers know that their card may have this provision affecting them – that is, until it is too late.

Thus, even if you are current on thousands of dollars owed on many cards, if you are late with just one – for just a few dollars – your interest rates can double on all of your cards, to as high as 30%.

Credit card companies have been doing this for several years because of greed and because they have been able to get away with it. Many analysts believe that universal default has been one of the biggest profit centers for most credit card companies during recent years.

The great increase in interest rates triggered by a universal default has resulted in many Long Island consumers seeking bankruptcy protection to eliminate their debts as the only possible debt solution.

Fortunately, sweeping new legislation was adopted in December 2008 to prohibit this unfair and deceptive practice. However, the new laws do not become effective until July 2010. They will prevent credit card companies from raising interest rates on existing balances.

The excessive charges caused by universal default leads effects many consumers on Long Island.  However, consumers can often eliminate their credit cards debts by filing for bankruptcy relief.

 
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Life After Bankruptcy: Getting Credit Has Become Too Easy

Posted on Saturday (September 8, 2007) at 11:15 am to Consumer Advice
Credit
Suffolk Lawyer

Getting credit after filing for bankruptcy on Long IslandWritten by Craig D. Robins, Esq.

“But will I ever be able to get credit again?” This is one of the most frequently asked questions that my consumer bankruptcy clients ask me. Even though most of them realize that they have no other alternative but to commence a bankruptcy proceeding to eliminate their debts, it is ironic that so many of them are overly concerned about the possibility of losing their beloved credit cards, especially when easy credit may have contributed to their financial problems. Some potential debtors don’t even consider bankruptcy because they are so worried that it will cause irreparable damage to their credit ratings. This is the myth frequently advanced by lenders and credit card companies who try to discourage bankruptcy. Having good credit has become entrenched as part of the American Dream.

Meanwhile, in an unusual twist, the credit industry’s behavior towards consumers emerging from bankruptcy has changed dramatically. Recent debtors are now very actively solicited for credit card accounts.

Although a recent bankruptcy is generally considered a negative factor by lenders, most debtors will have a much easier time than ever before getting their credit back. There are also many steps a debtor can take to rebuild, rehabilitate and re-establish credit. Most debtors can probably rebuild their credit to the point that they can obtain a major credit card very quickly. Frequently, debtors can simply open their mail shortly after receiving their discharge to discover a handful of credit card offers. Nevertheless, debtors can accelerate the road to economic credibility by understanding the credit system and by taking certain positive steps to increase their credit ratings.

This month I will explore the myths and realities of the effect of filing a bankruptcy on consumer credit. In a future article I will discuss actual steps a debtor emerging from bankruptcy can take to reestablish credit.

Creditors Disseminate Negative Bankruptcy Propaganda. Obviously, it is not in a creditor’s best interest to condone bankruptcy. Therefore, they are notorious for advancing negative publicity about it. This is usually done in the collection stage, through letters and through bill collectors. The creditor will try to lead the debtor to believe that bankruptcy will destroy chances for credit for ten years or more (”the ten-year mistake”), that the debtor will be highly embarrassed, and that bankruptcy will act as an automatic rubber stamp of credit denial. (Ten years is the maximum length of time that a bankruptcy can appear on a credit report pursuant to the Federal Fair Debt Reporting Act.) However, these are only myths and they are usually far from the truth. Being denied credit after bankruptcy occurs much less frequently than credit card companies would suggest.

In addition, the entire credit industry harped on Congress for eight years espousing so many negative connotations about bankruptcy that it ultimately succeeded in persuading Congress to change the bankruptcy laws in 2005.

The Credit Rating Concept. Credit is in the eyes of the beholder. Each lending company has their own policies and criteria for determining which applicants deserve credit status. Large lenders usually establish their own highly individualized and computerized rating systems where numerical values are assigned to particular characteristics. Achieving a “passing score” means being eligible for credit. Smaller creditors such as gasoline companies and department stores may evaluate credit applications more subjectively.

Creditors place positive values on steady employment, a history of making timely payments for purchases on credit, maintaining a certain level of income, maintaining savings and checking accounts, owning a home, and demonstrating an ability to pay. Negative values are assessed for delinquent payments, charge-offs, bankruptcies, judgments, lack of bank accounts, and large amounts of existing debt. Most creditors look more to an applicant’s current income situation, and its stability, than anything else.

Long Island Bankruptcy -- getting credit after filingRecent Study Shows that Debtors Do Get New Credit. Conventional wisdom espoused by creditors would lead the public to believe that bankruptcy is a ten-year mistake. However, a very elaborate study released over the summer in a white paper by Katherine Porter, a professor of law at the University of Iowa, entitled “Bankrupt Profits: the Credit Industry’s Business Model for Post-Bankruptcy Lending,” reveals that credit card companies actively seek out and solicit debtors emerging from bankruptcy as they are lucrative targets for additional business.

The study found this position most ironic as the credit industry persuaded Congress to pass a stricter set of bankruptcy laws, claiming that bankruptcy debtors were prodigal spenders who engaged in irresponsible financial activity. They also argued that debtors lacked the moral conviction to repay their debts and that by resorting to bankruptcy, they were taking the easy way out. It was this focus on debtor behavior that led to bankruptcy reform.

The study showed that while the credit card industry labeled those filing bankruptcy as deadbeats, the same creditors repeatedly solicited debtors after bankruptcy. They found that most families emerging from bankruptcy receive dozens of offers for new credit in each month immediately after receiving their discharge. Some debtors have even reported being overwhelmed after bankruptcy with a variety of credit solicitations from many sources. This widespread effort of luring recent debtors into new borrowing relationships stands in stark contrast to the credit industry’s negative portrayal of these consumers as irresponsible and immoral.

The ultimate conclusion of the researchers was that the vast opportunities to borrow after bankruptcy belied the credit industry’s assertions about the immoral behavior of bankruptcy debtors. This suggests that the credit industry takes one view of bankruptcy debtors to Congress, the media and public, but literally “banks” on a different view of bankruptcy debtors. Thus, based on the conduct of the credit industry, bankruptcy debtors are not so bad after all.

Debtors Should Review and Correct Credit Reports. The first thing lenders look at is an applicant’s credit report. Credit files are maintained by three major credit bureaus — Experian, Equifax and TransUnion. Under the Federal Fair Debt Reporting Act, a bankruptcy can be reported for up to ten years, and derogatory information, such as payment delinquencies, can be reported for up to seven years. Any incorrect or outdated information can be challenged by writing a simple letter to the credit bureau.

Most “Credit Repair” Clinics Are Shams. Most “credit repair” outfits or “credit fix-it” companies engage in illegal and improper practices. Debtors should not hire these companies. Even if they are legitimate, these companies cannot do anything for the debtor that the debtor cannot simply do for himself or herself. Anyone can remove incorrect information. Nobody can remove negative, but correct information that is timely. Even legitimate credit repair companies are notorious for charging unconscionably high fees for their services.

One illegal tactic of credit repair clinics is to take advantage of the provision of the Federal Fair Credit Reporting Act which requires credit bureaus to verify disputed information within 30 days or remove it. The credit repair company hopes that the credit reporting bureau will not be able to validate the disputed information in time. However, even if a credit bureau removes such information, it will very quickly reappear, once it is verified.

Credit repair clinics also seek to charge hundreds of dollars for providing debtors with applications for secured credit cards, which the debtors can get for free on their own. Another unscrupulous tactic is to offer a “money-back” guarantee. Such claims are simply a way for a company to get the consumer’s money and then go out of business before the victimized consumer can get a refund.

In New York, all credit repair clinics are governed by General Business Law Section 458-d, which requires the clinics to inform debtors of their rights under the Fair Credit Reporting Act, be bonded, accurately represent what they can and cannot do, and let debtors cancel the contract until midnight of the third day after signing a contract. The statute also states that credit repair clinics cannot collect any money until all promised services are preformed.

Conclusion. The tremendous number of bankruptcy filings is causing a growing number of creditors to re-evaluate their criteria for granting credit. Thus, the current trend is for creditors to be more realistic and open-minded about extending credit to debtors who have emerged from bankruptcy as they see these consumers as a great source of future business and profit. Also, as the truth about life after bankruptcy becomes more widely known, the deterrent value of the “ten year mistake” propaganda advertising campaign instituted by creditors will weaken.

About the Author.  Long Island Bankruptcy Attorney Craig D. Robins, Esq., is a regular columnist for the Suffolk Lawyer, the official publication of the Suffolk County Bar Association in New York. This article appear in the September 2007 of the Suffolk Lawyer. Mr. Robins is a bankruptcy lawyer who has represented thousands of consumer and business clients during the past twenty years. He has offices in Medford, Commack, Woodbury and Valley Stream. (516) 496-0800. For information about filing bankruptcy on Long Island, please visit his Bankruptcy web site: http://www.BankruptcyCanHelp.com.

 
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About Us

Craig D. Robins, Esq. is a Long Island bankruptcy lawyer, who is focused primarily on helping individuals and families, find solutions to their debt problems. Read more »

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Craig D. Robins, Esq.
180 Froehlich Farm Blvd, Woodbury, NY - 11797.

Tel : 516 - 496 - 0800

CraigR@Craigrobinslaw.com