About Me
Craig D. Robins, Esq. New York Bankruptcy Attorney, Longisland bankruptcy attorney

“ Craig D. Robins, Esq., has been a practicing Long Island bankruptcy attorney for over twenty-four years ”

Craig D. Robins, Esq.

Creditors Engaging in Abusive Bankruptcy Practices

Process Server Going to Jail for Defrauding Consumers in Credit Card Collection Cases

Posted on Sunday (January 24, 2010) at 6:00 pm to Creditors Engaging in Abusive Bankruptcy Practices
Current Events
Debt Negotiation

New York process server admits to defrauding consumers with sewer service on credit card lawsuitsWritten by Craig D. Robins, Esq.
 
Owner of Long Island Process Serving Company Admits Ripping Off Consumers
 
Last April I posted an article about a Long Island process serving company that had been charged with engaging in “sewer service.”  Long Island Process Serving Company Owner Arrested Today for “Sewer Service” .
 
Last week the owner of that company, William Singler, pleaded guilty to fraud in Nassau County Supreme Court.  He admitted that his company failed to properly served thousands of consumers on Long Island and across New York with collection law suits, and then lied about it with false affidavits of service.
 
As a result of his actions, many thousands of New York consumers were denied their due process rights, and only learned that they had been sued when their bank accounts were restrained or their wages garnished.
 
William Singler was the owner of the legal service process serving company, American Legal Process, that had been located on Long Island, in Lynbrook, New York.
 
Process Server Claimed He Traveled Over 20,000 Miles an Hour!
 
The New York State Attorney General, Andrew Cuomo, revealed various aspects of the fraudulent scheme which included documents saying that one process server personally served lawsuit papers to someone in Brooklyn at 8:19 a.m. one morning, only to serve a second lawsuit 400 miles away, just one minute later.
 
That would require traveling over 20,000 miles an hour, and New York highways currently don’t accommodate such speeds.
 
According to prosecutors, American Legal Process employees routinely made only a cursory attempt to locate debtors, then gave up and submitted false affidavits of service, claiming they had served the debtors with the lawsuit documents.
 
You can click here to read a copy of the actual complaint alleging fraud against New York process service company .
 
Pending New York Lawsuit Seeks to Dismiss 100,000 Credit Card Collection Lawsuit Judgments
 
Attorney General Cuomo is still proceeding with a civil suit to dismiss about 100,000 lawsuits that contain affidavits of service prepared by William Singer’s company, American Legal Process.

The Attorney General accused 35 law firms and two debt collection companies of failing to ensure that servers were following the rules after hiring American Legal Process to serve summonses and complaints. See my post: Bill Collectors Slapped with Class Action Suit .

Jail Time Expected for Process Server Who Admitted to Scheming to Defraud Consumers
 
William Singler is expected to face some jail time for his fraudulent and illegal conduct.  He pleaded guilty to a single count of a Class E felony of scheming to defraud, which is punishable by a year in jail.  He is expected to sentenced on March 24, 2010.
 
In my opinion, a sentence of only a year in jail is hardly just punishment for someone who has defrauded a hundred thousand consumers, many of whom faced great difficulty when they were surprised by frozen bank accounts and garnished wages.
 
When Singler appeared before Nassau County Supreme Court Justice Alan L. Honorof, he admitted that he had signed phony affidavits of service, swearing that court papers had been served on defendants in debt collection suits even though he knew many of his employees had broken the law.
 
Many New York Consumers Have Grounds for Contesting Credit Card Judgments and Law Suits
 
Even though many thousands of credit card collection lawsuits were started improperly, the fact remains that in most cases, the underlying debt is not disputed.  Nevertheless, many consumers who were improperly served now have extra leverage to negotiate a low settlement.
 
Our debt settlement practice has assisted many consumers with resolving such outstanding credit card debts for very beneficial amounts.  We have also helped other consumers totally eliminate their credit card bills with bankruptcy.
 
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Credit Card Debt Collectors Ripped in Federal Report

Posted on Friday (November 6, 2009) at 8:00 am to Creditors Engaging in Abusive Bankruptcy Practices
Current Events

Many debt collectors are downright evil!

Many debt collectors are downright evil!

Written by Craig D. Robins, Esq.

 
Two weeks ago the Government Accounting Office (GAO) issued a scathing report about the illicit practices of bill collectors.  Of course, this is a regular complaint that I hear from my Long Island bankruptcy clients.
 
The GAO has been asked by Congress to examine federal and state consumer protections statutes to see if they were working.  They concluded that they were not and reported back to Congress that the Fair Debt Collection Practices Act (FDCPA) should be amended to provide consumers with better protection.  Like, tell us something we don’t know!
 
 
The Federal Trade Commission (FTC) receives more complaints about bill collectors and the debt collection industry than any other industry.  Last year they received  79,000 complaints on third-party debt collectors.  This is almost 19 percent of all of the complaints it received.
 
Ongoing abusive practices include trying to collect debt that isn’t owed or is beyond the statute of limitations, making harassing phone calls, threatening to make arrests that the debt collector has no authority to make, and collecting debt discharged in bankruptcy.
 
I previously wrote about efforts here in New York to deal with the problem of rogue bill collectors:  Debt Collectors Shut Down by Attorney General .
 
Hopefully, Congress will indeed make the debt collection laws stricter to prevent the abuse that we hear so often.
 
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What Are Your Rights If a Creditor Violates the Automatic Bankruptcy Stay?

Posted on Monday (June 1, 2009) at 9:09 pm to Bankruptcy Terms
Bankruptcy Tips Consumers Should Know
Chapter 13 Bankruptcy
Chapter 7 Bankruptcy
Creditors Engaging in Abusive Bankruptcy Practices

ignore a debtor’s bankruptcy rights by violating the automatic bankruptcy stay can be hauled into court and made to answer for their improprietiesWritten by Ian Ribald
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Creditors who ignore a debtor’s bankruptcy rights can be hauled into court and made to answer for their improprieties.
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When a debtor files a bankruptcy petition, the “automatic bankruptcy stay” is triggered. The automatic stay is the very powerful federal bankruptcy law that makes it illegal for creditors to take any further action to collect a debt.
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Although most creditors know that violating the stay is a serious violation of federal law, some creditors will nonetheless violate the stay by continuing to make collection calls or attempting to collect in other ways.  Creditors do this at their peril as they can be severely punished.
 
When a creditor violates the automatic bankruptcy stay, a debtor can apply to the bankruptcy court to recover damages. 
 
The debtor must demonstrate two elements:
 
        1.  Show that the creditor’s actions were willful
        2.  Demonstrate that there was actual injury.
 
The concept of a “willful” violation of the stay  means that the creditor was motivated by a specific intent to violate the stay. The bankruptcy courts have interpreted “actual injury” to include a number of different types of injuries. Some actual injuries include repossessing a debtor’s vehicle, filing a lawsuit against the debtor, garnishing wages, and a continuing other kinds of efforts to collect debt.
 
As a result, when a creditor willfully violates an automatic stay, a debtor who has received actual injury may recover damages, including costs and attorney’s fees.
 
Can a Debtor Recover Punitive Damages If a Creditor Violates the Stay?
 
Generally, punitive damages are not collected for a minor violation of a stay.  However, if a court finds that the violation was malicious or particularly egregious, punitive damages will likely be awarded.
 
If a Stay Violation Causes a Debtor to Suffer from Emotional Distress, Can the Debtor Be Compensated for That?
 
Some courts have been willing to allow a debtor to recover for damages based on emotional distress in egregious situations.  If the debtor can show that he or she suffered unusual mental distress as a result of the violation, the bankruptcy court may award extra damages against the creditor.
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Botttom line:  violations of the stay are relatively rare.  However, if you are the victim of a bankruptcy stay violation, talk with your bankruptcy attorney to determine how to best protect your rights.
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Note: Ian Ribald is a summer intern with our firm.  He recently finished his second year of law at Touro Law School.
 
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Major Mortgagee in Trouble Again with Bankruptcy Court

Posted on Monday (May 11, 2009) at 9:17 pm to Creditors Engaging in Abusive Bankruptcy Practices

The U.S. Trustee is seeking major sanctions against Countrywide as well as across-the-board system reforms.  A bankruptcy court judge determined last week that Countrywide’s system is unreasonable, reckless and sanctionableWritten by Craig D. Robins, Esq.
  
The U.S. Trustee is seeking major sanctions against Countrywide, as well as across-the-board system reforms.  A bankruptcy court judge determined last week that Countrywide’s system is unreasonable, reckless and sanctionable
 
I previously wrote several posts about how some of this country’s largest mortgage companies had engaged in abusive and frivolous litigation practices in bankruptcy court proceedings.  (see Finally. . . U.S. Trustee getting tough on mortgage lenders ).
 
Now the United States Trustee is seeking major sanctions against Countrywide Home Loans in a case in Akron, Ohio.  Last year I called Countrywide the “Poster Child of Bad-boy Bankruptcy Litigation” because of the extreme level of chronic abusive litigation they were engaged in across the country.
I, myself, sought sanctions against a mortgagee last year for bringing frivolous litigation in the Central Islip Bankruptcy Court and obtained a record sanctions award for my client — Litigating Against Abusive Mortgagees. Your Columnist Scores Big Win Against Mortgagee Who Filed Frivolous Motion .
 
With this Ohio bankruptcy case, the United States Trustee, which is the federal arm of the U.S. Department of Justice that monitors all bankruptcy proceedings in this country, is seeking to reform a mortgage-servicing system that is riddled with errors.
 
Last week, the U.S. Trustee sought remedies against Countrywide, which was recently renamed Bank of America Home Loans by owner Bank of America Corp.
 
Ohio bankruptcy court Judge Marilyn Shea-Stonum determined that Countrywide showed a “disregard for diligence and accuracy” and called for sanctions against Countrywide.
 
Today, the judge entertained arguments on what sanctions the court should impose in this bankruptcy case.
 
The facts of the case grew out of the 2007 bankruptcy of Marlynn R. O’Neal, who totally satisfied her mortgage debt in 2005. However, when O’Neal filed for personal Chapter 13 bankruptcy two years later, Countrywide filed papers in bankruptcy court saying she owed $88,000.  Such conduct was purely frivolous. 
 
The U.S. Trustee’s office took action against Countrywide for having commenced frivolous and abusive litigation.  Countrywide admitted to negligence in demanding payment from the debtor, but they denied that they were reckless. 
 
However, Countrywide didn’t simply overlook one entry on  a loan history, the judge noted. Months of phone calls and e-mails establishing that the debtor’s mortgage was satisfied  never showed up in the part of Countrywide’s system that produces information for bankruptcy court filings.
 
The judge determined that “Countrywide’s system is reckless.”  The judge wrote, “It appears to me designed to allow each actor in the process to act with indifference to the truth.”  Judge Shea-Stonum concluded that Countrywide’s conduct “was not reasonable, was reckless and is sanctionable.”
 
In even harsher words, the bankruptcy judge stated, “There is no evidence in the record to support that Ms. O’Neal was other than a victim of a predator whose business operations are enabled by and depend upon a mortgage servicing industry that is unconcerned with the accuracy of records and information.”
 
I will report the results of the bankruptcy sanctions hearing when they become available.
 
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Protecting Your Client from Creditors Who Ignore the Discharge

Posted on Tuesday (June 7, 2005) at 11:28 am to Bankruptcy Practice
Creditors Engaging in Abusive Bankruptcy Practices
Lawyer to Lawyer
Suffolk Lawyer

creditors who violate order of discharge in bankruptcy court 150x150 Protecting Your Client from Creditors Who Ignore the DischargeWritten by Craig D. Robins, Esq.

While I prepare some future columns on tips for handling the new bankruptcy laws, I will review a fundamental bankruptcy issue: the discharge and protecting your clients from creditors who may abuse it.

The general objective in filing a consumer bankruptcy is to obtain a discharge which will free the debtor from personal liability. The concept of providing the debtor with a fresh new financial start is contained throughout the legislative history of the Bankruptcy Code. The new laws going into effect in October 2005 will not change that. In order to ensure that the slate is wiped clean of the problems of pre-petition debt, the Bankruptcy Code contains provisions to protect the debtor after discharge from creditors who ignore its protections.

What happens when a creditor ignores the discharge and continues to harass a debtor for a pre-petition debt that was discharged? Most abuses can be quickly stopped with a simple letter or phone call. Some recalcitrant creditors will nevertheless ignore the discharge as well as subsequent warnings from debtors’ counsel, and engage in outrageous conduct, requiring court intervention to finally protect the debtor.

When your bankruptcy client’s discharge rights are being violated, it is wise to take some type of protective action. In this column, I will briefly discuss the discharge and what steps a debtor’s attorney can take against creditors who ignore it.

The Bankruptcy Discharge. Bankruptcy Code section 524 (a) (2) provides that a discharge operates as an injunction against the commencement or continuation of an action, the employment of process, or an act to collect, recover or offset any such debt or claim as a personal liability of the Debtor.

The Code very broadly defines “claim” to include any right to payment or right to an equitable remedy if such remedy gives rise to a right to payment, whether or not such right is reduced to judgment, liquidated, unliquidated, fixed, contingent, matured, unmatured, disputed, legal, equitable, secured or unsecured. [Code sec. 101 (5)].

Post Petition Collection Suits. Although the C.P.L.R. provides that a bankruptcy discharge is an affirmative defense which must be pleaded, this is an antiquated argument which has been rendered unnecessary and superseded by Bankruptcy Code sec. 524. About thirty years ago, the legislature, intending to fully effectuate the discharge provisions of the new Bankruptcy Code, decided to make the discharge less subject to abuse by harassing creditors.

The discharge automatically voids any judgment at any time obtained to the extent such judgment is a determination of the personal liability of the debtor on a discharged debt. Thus, should a creditor institute suit in a state court after the discharge, and obtain a judgment against the debtor, the judgment is rendered null and void ab initio, even if no affirmative defense was interposed. The purpose of these provisions is to make it absolutely unnecessary for the debtor to do anything at all in the state court action.

The Uninformed Collection Attorney. Often a creditor will send its file to a collection attorney to commence litigation. However, the creditor does not notify the collection attorney of the bankruptcy, and the collection then commences a suit or obtains a default judgment in an existing suit. If you suspect an uninformed attorney has commenced litigation or taken a judgment, then contacting the other attorney and advising him or her of the bankruptcy should be sufficient to resolve the problem. If a judgment was already obtained, it is the other attorney’s responsibility to vacate it by preparing a stipulation vacating judgment and then filing them in the court.

The Bureaucratic Creditor. Frequently a large credit card company or bank has so many departments, some of which are in different states, that news of the bankruptcy filing does not reach all channels. Thus, it is not uncommon for a debtor to continue to receive collection letters and collection calls long after the petition is filed. It is usually simple to put a quick stop to this kind of activity by merely informing the creditor that a bankruptcy was filed and by providing the creditor with the filing information.

The Ignorant Collection Attorney. Some attorneys simply do not have sufficient knowledge of the Bankruptcy Code and the effects of filing for bankruptcy. They may be unaware of the effects of the automatic stay and discharge. Usually, telephoning these attorneys and diplomatically advising them of the provisions of the bankruptcy Code is sufficient to educate them that their litigation actions are improper.

Remember That Some Debts are Non-Dischargeable. Some debts are excepted from discharge regardless of whether a creditor seeks a determination of dischargeability. These debts include, among others, most taxes and obligations to governmental entities, maintenance and support, student loans, and debts for certain condominium or co-op expenses. Accordingly, the order of discharge will not bar these types of creditors.

Extreme Discharge Violations. There are always some creditors or attorneys who will remain ignorant, stubborn, thick-headed and arrogant, and who will disregard your repeated letters that they are violating the very sanctity of the bankruptcy process by continuing to litigate in violation of the order of discharge. At this point, it may be necessary to haul them into bankruptcy court. Should a creditor violate the provisions of the discharge order, the creditor will also have violated the bankruptcy court injunction against collection efforts. The creditor will thus be subject to citation for contempt in the bankruptcy court upon application of the debtor.

When creditors receive a copy of the order of discharge, they are put on notice that they violate the injunction provisions at their own risk. Such violation is an invitation to contempt proceedings. Violation of the order of discharge is considered contempt of court.

The bankruptcy court has the inherent power to punish for contemptuous conduct. [Code sec. 105 (a) and Rule 9020 (b)]. It is often best to litigate such matters in the bankruptcy court as this forum is most familiar with bankruptcy law and not sympathetic to creditors who choose to ignore it. Case law is replete with references that violations of the discharge injunction are not to be taken lightly and will not be tolerated.

The Contempt Motion. A regular motion brought in the bankruptcy court against the creditor is sufficient to seek contempt. If the debtor’s bankruptcy case was closed, it will also be necessary to seek re-opening of the case pursuant to Code sec. 350 (b). If it is necessary to immediately seek an injunction to stop a creditor from executing on a judgment, an order to show cause can be brought.

Sanctions, Punitive Awards and Attorneys Fees. Bankruptcy case law provides that a debtor may collect costs, reasonable attorneys fees, sanctions, punitive damages, and compensatory damages against creditors and their attorneys who violate the order of discharge.

Courts have held that a collection attorney has a continuing obligation to review and reevaluate his pleadings upon discovery that they may be without merit or in violation of the law. Thus, it is imperative to put the other attorney on notice by certified mail that he is violating the Bankruptcy Code to establish his duty of inquiry.

There are many cases were sanctions and punitive damages have been awarded in the thousands of dollars against creditors and their attorneys for violating the order of discharge.

Therefore, if you are a collection attorney, take heed of the power of the discharge. If you are a debtor’s attorney, you can rely on the bankruptcy forum to protect your client’s rights against creditors who ignore your client’s discharge rights.

About the Author.  Long Island Bankruptcy Attorney Craig D. Robins, Esq., is a regular columnist for the Suffolk Lawyer, the official publication of the Suffolk County Bar Association in New York. This article appeared in the June 2005 issue of the Suffolk Lawyer. Mr. Robins is a bankruptcy lawyer who has represented thousands of consumer and business clients during the past twenty years. He has offices in Medford, Commack, Woodbury and Valley Stream. (516) 496-0800. For information about filing bankruptcy on Long Island, please visit his Bankruptcy web site: http://www.BankruptcyCanHelp.com.

 
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Craig D. Robins, Esq. is a Long Island bankruptcy lawyer, who is focused primarily on helping individuals and families, find solutions to their debt problems. Read more »

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Craig D. Robins, Esq.
180 Froehlich Farm Blvd, Woodbury, NY - 11797.

Tel : 516 - 496 - 0800

CraigR@Craigrobinslaw.com